November 12, 2018

The ADF does not accept photo paper. Load unused, plain white, U. In the program you are trying to print from, click File , and then click Print. However, the right and left cartridges print in the same areas of the page no matter which cartridges are installed. Open a document, click File , and then click Print. Printer connected successfully screen.

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Modify your browser’s settings to allow Javascript to execute. Or, peinter all available drivers for your product below.

The page should have no steaks, blurs, or missing patterns.

HP Officejet J All-in-One Printer series Product Information | HP® Customer Support

Recycle or discard the page. Europe, Middle East, Africa. Release the buttons after the product starts up. Printfr your prints smear easily, make sure you are using a recommended paper. Press the Power button to turn off the product. If you reset your router, or changed any of your network settings, such as renaming the network, or adding security, you might need to reconfigure.


Asia Pacific and Oceania. Select Toolsand then select Align Print Cartridge.

Unless your monitor is calibrated, the colors are not correct. Example of an alignment page. Load the paper print side down in the input tray. If the printer is returned to HP, the print sample must be returned with the h. Please try again shortly.

HP Officejet J6400 All-in-One series

The Launch Pad screen displays. Follow these steps to run an automated tool to clean the cartridges if you found defects on the test page.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Europe, Middle East, Africa. Product sold by third party: If it is not, reload the printer with an appropriate paper type.

HP Officejet J All-in-One Printer Series – Performing a Partial Reset | HP® Customer Support

Usually, the smoother side is the “print side,” and sometimes the non-print side has a logo of the paper manufacturer on it. This product was designated to be returned to HP. Choose a different product series. Press the Power button to turn on the printer. If the printer is connected to your network, leave it connected.


Please try pirnter shortly.

Hold the new cartridge with the HP logo on top, and then insert the new cartridge into the empty cartridge printre. Modify your browser’s settings to allow Javascript to execute. Sometimes, print quality issues can be resolved during a period of inactivity. Print a self-test page. Modify your browser’s settings to allow Javascript to execute. HP is compiling your results. Support Forum Join the conversation!